Customer Service Representative

Job Description
Do you enjoy working with the public and want to grow in a dynamic tourism environment? Parc Oméga is looking for customer service representatives for its food service and retail outlets at Terre des Pionniers.

Under the supervision of Restaurant Managers, you will play a key role in the customer experience by providing warm, fast and friendly service. You’ll help create a welcoming environment while ensuring efficient fast-food service.

Main responsibilities:
– Greet visitors with courtesy and professionalism
– Take orders attentively and efficiently
– Advise customers as needed and answer their questions
– Carry out cash register transactions (payments) meticulously
– Prepare and deliver orders according to established standards
– Maintain the cleanliness and organization of service and work areas
– Collaborate with the team to ensure smooth and pleasant service
– Any other related tasks

Working Conditions:
• Competitive salary
• Work requires standing
• Work is primarily indoors (food service areas and store)
• Full-time and part-time schedules

Flexible schedule including days, evenings, weekends and holidays

Requirements:
– Experience in customer service or food service (asset)
– Fluency with a cash register system
– Bilingualism (French and English)
– Ability to work as part of a team in a dynamic environment
– Positive attitude, interpersonal skills and desire to provide quality service

Benefits:
– Two (2) paid sick days;
– 4% vacation pay after 6 months and an additional 2% after 1 year of service;
– Annual performance bonus of up to 10% of regular salary earned;
– 100% employer-paid group insurance;
– Opportunity to join the RVER des employés du Parc Oméga Inc.;
– Employee discounts on purchases and visits to Parc Oméga Inc.;
– Training and development;
– Opportunities for advancement within the company.

Send resumes to [email protected].

The masculine form includes the feminine and is used solely for the sake of brevity.
Only successful applicants will be contacted.

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