For a group reservation, the group must be composed of a minimum of 15 paying people (people over 2 years old, excluding freebies) to benefit from a preferential rate. To benefit from this rate, the group must present itself together and only one person must make the payment.
To make a reservation or for more information, please send an email at [email protected]. Once the reservation request is completed, a confirmation will be sent to you.
If your group has specific needs (reduced mobility, special needs, etc.) do not hesitate to contact us to discuss them and plan your day.
To take full advantage of your visit to Parc Omega and if your vehicle is not accessible to feed the animals, we offer you the possibility to rent an Omega bus and enjoy the magic of a privileged contact in the heart of nature. Our availabilities are limited, so do not hesitate to contact us for more information.
To enhance your visit, Parc Omega offers you the possibility to order box lunches. This service is available upon reservation only. For more details, we invite you to contact us.
If you wish to reserve a bus or a guide, we advise you to check quickly if we have availability and to make your reservation as soon as possible. All requests for information or reservations must be sent by email at [email protected].
Cancellation or modification policy
If you have opted for a reservation with services as well as the purchase of boxed lunches, it is important to familiarize yourself with our modification/cancellation policy which you will find below. You must also reconfirm the number of visitors at least 48 hours before the reserved date, otherwise, the amount charged will be the one indicated on your reservation confirmation.
Our modification or cancellation policy requires a delay of 72 hours prior to the reservation date for the cancellation of lunch boxes. If this delay is not respected, Parc Omega will not issue any refund. For the cancellation of your reservation or the services of OmegaBus, OmegaGuide or OmegaCombo, a delay of 48 hours is required before the reserved date. If this delay is not respected, Parc Omega will charge the total cost of the reservation.