{"id":15340,"date":"2020-09-23T17:04:29","date_gmt":"2020-09-23T17:04:29","guid":{"rendered":"https:\/\/www.parcomega.ca\/faq\/"},"modified":"2026-07-27T13:06:55","modified_gmt":"2026-07-27T13:06:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.parcomega.ca\/en\/faq\/","title":{"rendered":"Parc Om\u00e9ga FAQ: Answers to Frequently Asked Questions About Your Visit"},"content":{"rendered":"

FAQ <\/span>– FREQUENTLY ASKED QUESTIONS<\/h1><\/div><\/div><\/div>

<\/i><\/i><\/span>When is Omega Park open?<\/span><\/a><\/h4><\/div>
\n

We are open every day of the year, even on holidays. Opening hours vary depending on the season. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are pets allowed?<\/span><\/a><\/h4><\/div>
\n

No, for health and safety reasons, pets are strictly forbidden on Parc Om\u00e9ga territory, including accommodations.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Which payment methods are accepted?<\/span><\/a><\/h4><\/div>
\n

We accept Visa, MasterCard, Interac, American Express, and cash.<\/p>\n

If you have a valid Parc Om\u00e9ga gift card, you can use it on-site or through our online ticket office.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we feed the animals?<\/span><\/a><\/h4><\/div>
\n

Yes, on the car trail, you may feed the deer and elk but it is forbidden to feed the bison and the wild boars. On the walking trails, you may feed the white-tailed deer and the fallow deer. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>What can we feed the animals?<\/span><\/a><\/h4><\/div>
\n

You may only feed carrots<\/strong> to the animals. You can purchase carrots at the Park House or bring your own. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do you have family packages?<\/span><\/a><\/h4><\/div>
\n

Buy three tickets, including at least one adult ticket, and get a 10% family discount. The discount is applied automatically online. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we bring our pet?<\/span><\/a><\/h4><\/div>
\n

No, for safety purposes, no pets are allowed in the park nor in the accommodations zone.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we exit the car?<\/span><\/a><\/h4><\/div>
\n

During the 15km car trail, it is prohibited to exit the vehicle even just to take photos. You are allowed to get out of your car in the dedicated walking trail zones, in the Land of the Pioneers and on the First Nations’ Trail. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we visit the park in the pick-up bed?<\/span><\/a><\/h4><\/div>
\n

No, you may not visit the park in the pick-up bed. All doors must be kept closed even if, for any reason, your car windows cannot open. This is for your safety. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we visit the park in a convertible car or a Jeep without the doors?<\/span><\/a><\/h4><\/div>
\n

At all times, it is strictly prohibited to visit the wildlife park in a convertible or in a Jeep without doors or canvas. Omega Park is not responsible for accidents. At the admission, we will ask you to close the top of your convertible or to put the doors and roof back on your Jeep. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we see all the animals in bad weather?<\/span><\/a><\/h4><\/div>
\n

The weather does not bother the animals. You can see them easily. The only animals not visible in winter are the bears as they hibernate. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there a restaurant on-site?<\/span><\/a><\/h4><\/div>
\n

You can eat at the Maison du Parc (sector 2), where you’ll find a snack bar for coffee, pastries and sandwiches. You’ll also find the OmegaBon restaurant for a more complete meal, where you’ll enjoy a gourmet experience with boreal notes. A little further along the route, at La Terre des pionniers (sector 11), you’ll find La Cookerie, a snack bar offering a typically Qu\u00e9b\u00e9cois menu. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we bring our own lunch?<\/span><\/a><\/h4><\/div>
\n

You can bring your own lunch. We have picnic tables in the pedestrian areas of the park. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we bring a barbecue? <\/span><\/a><\/h4><\/div>
\n

It is prohibited to use a gas or propane barbecue in the park.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there charging stations for electric cars in the park?<\/span><\/a><\/h4><\/div>
\n

For the moment there are no car charging stations in the park. However, you will find a car charging station at the Montebello Train Station, situated at 502-A, Rue Notre-Dame, Montebello (Qu\u00e9bec), Canada. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

<\/i><\/i><\/span>When is the Old Farm open?<\/span><\/a><\/h4><\/div>
\n

You can visit the farm animals all year round. In winter, the farmhouse is set up to welcome you comfortably by an outdoor fire. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can the animals damage the car?<\/span><\/a><\/h4><\/div>
\n

There are always risks involved in driving amongst wild animals. The safety instructions that are given to you upon your arrival must be followed at all times. This will greatly reduce the risk of accidents involving animals. Be careful, you are driving at your own risk. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we visit by motorcycle?<\/span><\/a><\/h4><\/div>
\n

No you cannot visit the park by motorcycle.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we visit the park with a caravan or trailer?<\/span><\/a><\/h4><\/div>
\n

Yes, you may do the visit with your caravan or trailer. If you would like to park your trailer before the visit you can do so in the accommodations zone. Please note that the park is not responsible for theft or vandalism. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we visit the park in our recreational vehicle (RV)?<\/span><\/a><\/h4><\/div>
\n

School buses, coaches and motor vehicles can visit the park. The trails are large enough to accommodate them. However, you must stay inside the vehicle. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>If we would like to use just one vehicle where can we park the second one?<\/span><\/a><\/h4><\/div>
\n

Depending on the number of visitors in the park you can leave your car in the car park of the Park House. The best option would be to ask the admission where to leave the second vehicle. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we leave the park and come back later?<\/span><\/a><\/h4><\/div>
\n

Your ticket is valid all day. You can therefore leave and re-enter the park by presenting your receipt at the admission. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do we have to reserve our tickets?<\/span><\/a><\/h4><\/div>
\n

We recommend purchasing your tickets online, but it is possible to buy them upon arrival at the admission.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do we have to reserve for the Sugar Shack?<\/span><\/a><\/h4><\/div>
\n

You do not need a reservation to visit the Sugar Shack. The Sugar Shack sells maple products. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we fish at the trout lake?<\/span><\/a><\/h4><\/div>
\n

It is forbidden to fish or hunt in the park. It is a private property where wildlife is protected. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can we take photos of the animals?<\/span><\/a><\/h4><\/div>
\n

You may take photographs of the animals. However, during the car trail you may not exit your vehicle. You must take photos from inside your vehicle. We suggest that you take care not to scare the animals by using the ‘flash’ on your camera. Windows should be opened half way. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are the walking trails accessible for people with reduced mobility or for strollers?<\/span><\/a><\/h4><\/div>
\n

Some of our walking trails are unsuitable for people with reduced mobility or for strollers. The paths that are the most accessible are those in zones 4 and 11. The paths in the accommodations zone include some steps. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>If I don't want to use my car, can I rent one on site?<\/span><\/a><\/h4><\/div>
\n

Yes. We have open-top golf carts available for rent at the Park House for $60 per hour plus tax, with a minimum rental of 2 hours. Maximum of 4 people per cart. You\u2019ll have access to the park\u2019s regular golf course with this cart; this excludes the walking trails. To streamline our operations, we operate on a first-come, first-served basis. <\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>If I have any questions about animals, is there a contact?<\/span><\/a><\/h4><\/div>
\n

\n Yes, if you have any questions about animals, you can write to the relevant department at: questionsanimaux@parcomega.ca\n\t<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Find answers to your questions about Parc Om\u00e9ga: tours, animals, dining, accessibility, and golf cart rentals.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15340","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/pages\/15340","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/comments?post=15340"}],"version-history":[{"count":38,"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/pages\/15340\/revisions"}],"predecessor-version":[{"id":32077,"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/pages\/15340\/revisions\/32077"}],"wp:attachment":[{"href":"https:\/\/www.parcomega.ca\/en\/wp-json\/wp\/v2\/media?parent=15340"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}