LODGING RULES AND REGULATIONS

Rules & regulations

  • Please advise us if you will arrive outwith the arrival times (see the schedule below), there is a late arrival system in place.  The valet service is unavailable outwith these hours

  • An ID will be required upon arrival to confirm your reservation.
  • The tenant agrees to respect the number of people declared at the time of booking. Any additional people not stated on the reservation confirmation must leave the site or pay the extra cost.
  • Vehicles must remain in the parking established for accommodations.
  • It is strictly forbidden to smoke in the accommodations and on the site of Parc Oméga.
  • Quiet hours are in effect from 11 pm.
  • Pets are not allowed in accommodation and in Parc Oméga.
  • BBQs are prohibited at all times (camping stove accepted)
  • Camp fires are banned during warm and dry weather.
  • Glass bottles are prohibited
  • Additional fees of 50$ will be applicable to your stay if the rented location is messy. You are required, upon departure, to leave your facility as it was upon arrival. Damages to the equipment provided in lodging facilities will be charged to the occupant.
  • You are responsible for your personal items. The Park is not responsible for theft or damages to your belongings.
  • It is forbidden to enter without authorization any other lodging than the one you booked
  • There is a security guard on site at night

Safety instructions

  • Some on-site zones include steep areas, ponds and streams. Keep a watchful eye on your children at all times.
  • For occupants requiring specific medication, make sure to have the necessary doses, because the park cannot compensate if necessary.
  • Follow the marked trails to avoid injuries.
  • Lodging facilities are near the wolf and bear enclosures. Please keep a secure distance of minimum two meters of theses enclosures. Do not put your hand through the fence or throw objects or food in the animal’s enclosures.
  • Never leave food outside, or even on the balcony because this may attract raccoons or other animals.
  • Our accommodations are located in the middle of the forest. During your stay, you may see small rodents such as squirrels, raccoons, mice, as well as insects. Make sure to keep the doors to your accommodation closed at all times to avoid this situation.

Cancellation and modification policy

We require a minimum of 7 day cancellation notice prior to your scheduled arrival; otherwise we will charge a 25% penalty of your costs before taxes. Any cancellations within 4 days of your scheduled booking will not be refunded.

Payment

A credit card number is required upon reservation. The payment will be taken automatically on your credit card.

The price of the wolf cabins, chalets and lodges includes entry to the park. For the other accommodation units the price does not include your entry but you will be given better rates for the admission of the parc.  The discount is available on site only, not online. Your entrance tickets are valid for two days: the day of your arrival (you can visit the park from its opening in the morning) and the day of your departure (until the parc closes).

You have to show your lodging booking upon your arrival at the admission, no reservation is necessary for the visit of the park.

Check-in and check-out

The lodging check-in varies depending on the season (please see the table below) and the check-out is before 11am. Go directly to the lodging entrance: 399 Route 323 North, Montebello, QC.

The next morning, you simply have to leave your accommodation; you do not have to let us know about your departure.

Check in times:

From 4pm to 6pm