LODGING RULES AND REGULATIONS

Rules & regulations

  • Please advise us if you will arrive outwith the arrival times (see the schedule below), there is a late arrival system in place.  The valet service is unavailable outwith these hours

  • An ID will be required upon arrival to confirm your reservation.
  • The tenant agrees to respect the number of people declared at the time of booking. Any additional people not stated on the reservation confirmation must leave the site or pay the extra cost.
  • Vehicles must remain in the parking established for accommodations.
  • It is strictly forbidden to smoke in the accommodations and on the site of Parc Oméga.
  • Quiet hours are in effect from 11 pm.
  • Pets are not allowed in accommodation and in Parc Oméga.
  • BBQs are prohibited at all times (camping stove accepted)
  • Camp fires are banned during warm and dry weather.
  • Glass bottles are prohibited
  • Additional fees of 50$ will be applicable to your stay if the rented location is messy. You are required, upon departure, to leave your facility as it was upon arrival. Damages to the equipment provided in lodging facilities will be charged to the occupant.
  • You are responsible for your personal items. The Park is not responsible for theft or damages to your belongings.
  • It is forbidden to enter without authorization any other lodging than the one you booked
  • There is a security guard on site at night

Safety instructions

  • Some on-site zones include steep areas, ponds and streams. Keep a watchful eye on your children at all times.
  • For occupants requiring specific medication, make sure to have the necessary doses, because the park cannot compensate if necessary.
  • Follow the marked trails to avoid injuries.
  • Lodging facilities are near the wolf and bear enclosures. Please keep a secure distance of minimum two meters of theses enclosures. Do not put your hand through the fence or throw objects or food in the animal’s enclosures.
  • Never leave food outside, or even on the balcony because this may attract raccoons or other animals.

Cancellation and modification policy

We require a minimum of 7 day cancellation notice prior to your scheduled arrival; otherwise we will charge a 25% penalty of your costs before taxes. Any cancellations within 4 days of your scheduled booking will not be refunded.

Payment

A credit card number is required upon reservation. The payment will be taken automatically on your credit card.

If you book an accommodation at the Parc, you will be given better rates for the admission of the Parc. Your entrance tickets are valid for two days: the day of (you can visit the Parc from its opening in the morning) and the day after (until the Parc closes).

You have to show your lodging booking upon your arrival at the admission.

Check-in and check-out

The lodging check-in varies depending on the season (please see the table below) and the check-out is before 11am. The valet service is available for some lodgings (all of them except for the tipis). This service is only available between 4pm and 6pm. Go directly to the lodging entrance: 399 Route 323 North, Montebello, QC.

The next morning, you simply have to leave your accommodation; you do not have to let us know about your departure.

Check in times:

From 1 January to 15 May: from 3pm to 6pm

From 16 May to 30 September: from 4pm to 6pm

From 1 October to 31 December: from 3pm to 6pm